Support your shoppers
can count on
Every question answered in seconds, from your own store's content, 24/7. Try it here: ask the assistant below.
Support your shoppers
Answers,
not guesses
Grounded in your products, policies and docs. When it isn't sure, it hands the chat to your team.
A real team
behind your AI
Free setup help and a test version on your own store before you pay anything.
We read the 1-star reviews.
Then we built the fix.
The most common complaints about AI chat apps, and how Starlix handles each one.
“Support never replied.”
The fix. Shoppers get an answer 24/7, and you get a real team: setup help and a free test version before you pay.
“The bot made things up.”
The fix. Answers come only from your own products, policies and docs. When it isn't sure, it says so and hands off.
“I couldn't reach a human.”
The fix. One step hands the chat to your team with the full conversation, so nobody repeats themselves.
“Setup took days.”
The fix. Crawl your site and drop in the widget. A basic setup is live the same day, no code.
“Surprise charges.”
The fix. Free plan with no card. Paid plans from $19.99/month, shown up front.
“Answers weren't about my store.”
The fix. Trained on your catalog: sizes, materials, shipping, returns and real order status from Shopify.
Try the assistant on these pieces
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Support that actually answers
For your shoppers. Instant answers at 3 a.m. on sizing, shipping, returns and order status, in their language.
For you. A team that sets up a free test version on your store, so you see it working before you pay.
For your team. Hard cases arrive with the full conversation attached. Nobody starts from zero.
Ask for a free test version
Complete AI-first
customer service platform.
From building your AI agent to deploying it, supporting customers and analyzing every conversation.
Explore the platformHow Starlix works
Start for free
Describe your AI
Set personality, guidelines, prompt and model.
Add knowledge
Import docs, files and URLs that auto-refresh.
Customize AI actions
Connect Stripe, Shopify and your own APIs: look up orders, issue refunds, create tickets.
Go live
Deploy to your website, WhatsApp and helpdesk. Manage live conversations and take over anytime.
Human handoff
Escalate to a person with full context, so the customer never repeats themselves.
Collect insights
Surface topics, sentiment and content gaps from every conversation.
Know why every answer happened
Open any resolved conversation and see the sources, reasoning steps, guidelines and API actions that shaped the reply. Support teams can audit decisions, fix weak content and improve automation with evidence instead of guesswork.
Book a demoFrequently asked questions
What exactly is StarlixAI?
A platform for building custom AI agents for support, sales and ecommerce teams. Every agent grounds its replies in your own documentation, can trigger real actions through APIs, and ships to your website, helpdesk and WhatsApp.
What does it cost?
A Free plan (50 AI conversations/month), Basic at $19.99 (100/month), Pro at $68.99 (500/month) and Plus at $199/month (1,000/month). Enterprise is billed per resolved conversation, from $0.50 per resolution.
Where can I deploy the agent?
Anywhere your customers already are: a web widget, WhatsApp, Instagram, Messenger, or a helpdesk with a public API. One configuration powers every surface.
Will it plug into our helpdesk?
Yes. StarlixAI connects to Zendesk, Intercom, Freshdesk and HubSpot, and escalates what it can't resolve with history and context.
How fast can we go live?
A basic setup (crawl your knowledge base, drop a widget on one page) can be live the same day.